Contact StitchAid

Spotted a step that doesn't match your machine, or a symptom we haven't covered? Corrections and requests get priority.

Email support@stitchaid.online and include the guide URL and, if relevant, your machine's brand and model.

What we can help with

• Corrections — a step that contradicts manufacturer documentation.
• Requests — a symptom, error code, or brand we haven't covered yet.
• Publishers & advertisers — partnership and advertising questions.

What we can't help with

We can't diagnose your specific machine over email or take responsibility for repairs attempted from these guides. Where a fix is genuinely a service job, our own guides say so — for anything involving hook timing, electrical faults, or sealed assemblies, a qualified technician is the right call.